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North Rd, Durham DH1 5TW, UK – 0191 333 2333
Bit unfair to drop a star really, as the staff are marvellous, and can’t be faulted! My complaint is about the parking!!! I had an appointment there on 24/4/18 for which I was half an hour early. By the time I “abandoned “ my car, I was 10 minutes late!! I am disabled, and have a Blue Badge for parking, which I know does not guarantee a place, but, one row of about 10 disabled bays, had 8 cars not displaying their entitlement to park there!!! Probably frustrated like myself, but it meant I, and no doubt others, had to dump our cars anywhere!! I had to leave mine in a Staff bay, and walk too far for my health! I was really ill by the time I got in, and had to get a wheelchair to take me back to my car. It is time to ticket anyone using these bays, making it illegal to use them unless they qualify!! I realise the parking is not the problem of the NHS, but it must be brought to the attention of the people concerned!
I received treatment at the eye clinic(eye injection), at the UHND on Monday. What a suprise , having been used to travelling to the Darlington Memorial Hospital, from Spennymoor. I requested a transfer to Bishop Auckland or my 2nd choice was the UHND. Being prepared for waiting 2 to 3 hours, I was in and out after 35 minutes. Instead of experiencing my eye being bloodshot for days, the next day it looked normal. My thanks to the NHS staff. If this new procedure was rolled out throughout the nhs, it would reduce the nhs budget deficit dramatically. It should also be reflected in a performance related pay award for the staff. My rating 10 out of 10. Ben Ord, Spennymoor
Lanchester Road, Durham DH1 5RD, UK – 0191 441 5700
Very friendly and helpful Wheelchair was available exactly when expected Thanks to all involved
Nice looking modern hospital friendly staff
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